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Store Policies

  • PURCHASING FIREARMS ONLINE

    It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s).

  • Please see our Transfer Page for more information and for pricing.
  • Do to the amount of fraud and credit card chargebacks the billing address and shipping address must match for any item being shipped out, there are no exceptions to this. Your order will be returned if these do not match
  • RETURNS

    If you are not satisfied with your purchase, please contact us within 15 business days of purchase.

    Sales on the following items are final:

    1. Special orders are subject to a 20% restocking fee. (Special Order Firearms that result in a NICS Denial are subject to a 20% restocking fee)
    2. Firearms
    3. Ammunition (Fedaral Law prohibits the return / exchange of ammunition)
    4. Products sold "as is" or "used" or that have been installed or used after receipt.
    5. NFA items.
    6. Illumination devices, electronic sights and optics.
    7. Magazines that have been opened.
  • Warranty Issues

    Any warranty issues must be handled between the customer and the manufacturer, The Island Armory will assist with shipping the item back if needed (shipping costs will be covered by either the customer or the manufacturer). We do not assist in any warranty issues, as the warranty is provided by the manufacturer and not The Island Armory.

  • USED FIREARMS

    Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller. We do purchase used firearms, please see our Sell Us Your Guns page for more information.

  • GENERAL FIREARM SALES

    All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

    All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

  • SECURE TRANSMISSION

    All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

  • ORDER FULFILLMENT

    All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

  • ONLINE PRICE & DESCRIPTION ERRORS

    Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

  • AMMUNITION PURCHASES

    You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. Ammunition is final sale, it can not be refunded or exchanged.

  • Credit Card Chargebacks / Returned Checks

          $35.00 fee for credit card chargeback and returned checks

          All future transactions with The Island Armory must be performed in cash